Managed Cloud Services —
on AWS
Storm Reply takes full responsibility for your AWS infrastructure: 24/7 cloud operations, FinOps, security operations, and post-migration support.
Complete AWS Operations From a Single Source
Storm Reply takes responsibility for your AWS operations — with defined SLAs, proactive optimization, and a dedicated team of certified cloud experts.
24/7 Cloud Operations
Round-the-clock monitoring and operation of your AWS infrastructure. Proactive monitoring with CloudWatch and AWS Systems Manager, automated alerting pipelines, and an experienced operations team that responds to incidents before you notice them.
FinOps as a Service
Continuous cost optimization of your AWS spend: transparency through tagging and Cost Explorer, rightsizing analysis, Savings Plans and Reserved Instance management, and monthly FinOps reviews with measurable savings targets.
Security Operations
Managed security operations for your AWS environment: threat detection with Amazon GuardDuty, compliance monitoring with AWS Security Hub, automated remediation, and a Security Operations Center (SOC) with defined response playbooks and SLAs.
Incident Management
Structured incident management following ITIL processes: classification, prioritization, and escalated handling of cloud incidents. Documented runbooks, incident postmortems, and continuous improvement of your AWS infrastructure's resilience.
Post-Migration Operations
Seamless transition from cloud migration into ongoing operations. We accompany your migrated workloads into steady state: stabilization, performance tuning, cost optimization, and gradual handover into routine operations with defined SLAs.
From Transition to Steady-State Operations
Our structured onboarding process ensures a smooth handover into managed service and stable, optimized operations from day one.
Discovery
Inventory of the AWS environment, architecture documentation, risk assessment, and definition of service requirements.
Planning
Definition of SLAs, escalation processes, runbooks, and communication channels. Service design and tool integration.
Onboarding
Building the monitoring infrastructure, integration into toolchain, knowledge transfer, and handover of operational responsibility.
Steady State
Full 24/7 operations with defined SLAs, monthly service reviews, and proactive optimization.
Continual Improvement
Continuous optimization: Well-Architected Reviews, FinOps measures, modernization impulses, and security hardening.
Managed Services With Measurable Value
Concrete results from MSP projects by Storm Reply in industry, energy, and technology.
Zero Unplanned Outages
From weekly production outages to enterprise-grade stability in one year: complete stabilization of AWS infrastructure with 24/7 monitoring and proactive incident management.
AWS Cost Reduction Through FinOps
30% reduction in monthly AWS spend through structured rightsizing, Savings Plans optimization, and automated cost controls — within 90 days of MSP onboarding.
Mean Time to Detect (MTTD)
Average security incident detection time reduced from over 4 hours to under 15 minutes — through a fully automated GuardDuty alerting pipeline with defined response playbooks.
Availability of Managed Workloads
99.95% average availability across all managed AWS workloads in the last fiscal year — through multi-AZ architectures, automatic failover, and continuous resilience testing.
Customers & Partners
Managed cloud services for leading companies in automotive, energy, manufacturing, and technology.
Consulting Partner Since 2014
Service Provider MSP Partner Since 2013
Partner Framework Review Partner
Recognized Expertise on AWS
Your Strategic AWS Premier Partner
Storm Reply is the AWS-specialized company within the Reply Group — holding the highest AWS partner status: Premier Tier Services Partner since 2014. In the DACH market, we guide businesses from strategy through migration to ongoing operations.
As part of the Reply Group, you benefit from 16 AWS Competencies, 1,500+ AWS certifications, and a network of over 2,000 AWS professionals — across 6 locations in Germany.
FAQ on Managed Cloud Services on AWS
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An AWS Managed Service Provider (MSP) is a certified partner that supports companies in operating their AWS infrastructure — from 24/7 monitoring and incident management to proactive optimization and security operations. Storm Reply has been an AWS MSP partner since 2013 and operates cloud infrastructure for companies in industry, energy, and technology.
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Managed Cloud Operations cover the full operation of an AWS environment: 24/7 monitoring and alerting, incident detection and response, patch management, backup and disaster recovery, capacity planning, and proactive optimization. Storm Reply uses AWS-native services such as CloudWatch, AWS Config, Systems Manager, and AWS Security Hub.
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FinOps (Financial Operations) is a framework for managing and optimizing cloud spending. On AWS, this includes: cost transparency through Cost Explorer and tagging strategies, instance rightsizing, use of Savings Plans and Reserved Instances, identification of unused resources, and automation of cost controls. Storm Reply offers FinOps as a Service as part of its managed services portfolio.
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Security Operations on AWS encompasses the continuous monitoring and response to security incidents in cloud infrastructure. This includes: threat detection with Amazon GuardDuty, compliance monitoring with AWS Security Hub and AWS Config, log analysis with Amazon CloudWatch, and Security Information and Event Management (SIEM). Storm Reply operates Security Operations as a managed service with defined SLAs.
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The transition into managed service occurs in three phases: Discovery (inventory of the existing AWS environment, documentation, risk assessment), Onboarding (building the monitoring infrastructure, integration into toolchain and communication channels, definition of SLAs and escalation processes), and Run (ongoing operations with monthly service reviews and continuous optimization).
Ready for Managed Cloud Services?
Our MSP experts analyze your AWS environment and develop a tailored managed services proposal with defined SLAs and immediately measurable value.
Request MSP AdvisoryDeepen Your Knowledge
Practical expertise, analyses, and perspectives from our cloud experts.
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