Managed Cloud Services —
on AWS
Storm Reply takes full responsibility for your AWS infrastructure: 24/7 cloud operations, FinOps, security operations, and post-migration support.
Why Cloud Operations Push Many Enterprises to Their Limits
Using the cloud is one thing — operating it reliably, securely, and cost-efficiently is another. These are the challenges we encounter in daily practice.
Operational Complexity
As cloud usage grows, complexity increases exponentially — multi-account architectures, microservices, containers, and serverless workloads require specialised know-how that is difficult to build up internally.
Skills Shortage
Qualified cloud engineers are scarce in the job market. Many enterprises cannot cover 24/7 operations of their AWS infrastructure with internal resources and face bottlenecks during holidays or sick leave.
Cost Control
Without active FinOps — rightsizing, savings plans, tagging, and regular cost analyses — cloud spending grows unchecked and quickly exceeds budgets without visible added value.
Complete AWS Operations From a Single Source
Storm Reply takes responsibility for your AWS operations — with defined SLAs, proactive optimization, and a dedicated team of certified cloud experts.
24/7 Cloud Operations
Round-the-clock monitoring and operation of your AWS infrastructure. Proactive monitoring with CloudWatch and AWS Systems Manager, automated alerting pipelines, and an experienced operations team that responds to incidents before you notice them.
FinOps as a Service
Continuous cost optimization of your AWS spend: transparency through tagging and Cost Explorer, rightsizing analysis, Savings Plans and Reserved Instance management, and monthly FinOps reviews with measurable savings targets.
Security Operations
Managed security operations for your AWS environment: threat detection with Amazon GuardDuty, compliance monitoring with AWS Security Hub, automated remediation, and a Security Operations Center (SOC) with defined response playbooks and SLAs.
Incident Management
Structured incident management following ITIL processes: classification, prioritization, and escalated handling of cloud incidents. Documented runbooks, incident postmortems, and continuous improvement of your AWS infrastructure's resilience.
Post-Migration Operations
Seamless transition from cloud migration into ongoing operations. We accompany your migrated workloads into steady state: stabilization, performance tuning, cost optimization, and gradual handover into routine operations with defined SLAs.
From Transition to Steady-State Operations
Our structured onboarding process ensures a smooth handover into managed service and stable, optimized operations from day one.
Discovery
Inventory of the AWS environment, architecture documentation, risk assessment, and definition of service requirements.
Planning
Definition of SLAs, escalation processes, runbooks, and communication channels. Service design and tool integration.
Onboarding
Building the monitoring infrastructure, integration into toolchain, knowledge transfer, and handover of operational responsibility.
Steady State
Full 24/7 operations with defined SLAs, monthly service reviews, and proactive optimization.
Continual Improvement
Continuous optimization: Well-Architected Reviews, FinOps measures, modernization impulses, and security hardening.
Why Storm Reply
Storm Reply is the Amazon Web Services specialist within the Reply Group in the DACH region — AWS MSP certified since 2013.
AWS Managed Service Provider Since 2013
Storm Reply has been a certified AWS Managed Service Provider since 2013 — a programme that sets the highest standards for 24/7 operating models, monitoring, incident management, and continuous improvement.
AWS Competencies — Reply Group
As part of the Reply Group, Storm Reply brings 16 AWS Competencies to MSP engagements, including Cloud Operations, Security, DevOps, and Machine Learning — comprehensive operational expertise.
AWS Certifications
More than 1,500 AWS certifications within the Reply Group — technical depth in cloud operations, security, FinOps, and architecture for managed services engagements of any scale.
AWS Premier Consulting Partner
Storm Reply has held AWS Premier Partner status since 2014 — the highest tier in the AWS Partner Network, with direct AWS support and access to specialised programmes.
AWS Partnership
As an AWS Premier Consulting Partner and certified Managed Service Provider, Storm Reply operates cloud infrastructure for organisations across the DACH region.
Consulting Partner Since 2014
Service Provider MSP Partner Since 2013
Partner Framework Review Partner
Recognized Expertise on AWS
Your Strategic AWS Premier Partner
Storm Reply is the AWS-specialized company within the Reply Group — holding the highest AWS partner status: Premier Tier Services Partner since 2014. In the DACH market, we guide businesses from strategy through migration to ongoing operations.
As part of the Reply Group, you benefit from 16 AWS Competencies, 1,500+ AWS certifications, and a network of over 2,000 AWS professionals — across 6 locations in Germany.
FAQ on Managed Cloud Services on AWS
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An AWS Managed Service Provider (MSP) is a certified partner that supports companies in operating their AWS infrastructure — from 24/7 monitoring and incident management to proactive optimization and security operations. Storm Reply has been an AWS MSP partner since 2013 and operates cloud infrastructure for companies in industry, energy, and technology.
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Managed Cloud Operations cover the full operation of an AWS environment: 24/7 monitoring and alerting, incident detection and response, patch management, backup and disaster recovery, capacity planning, and proactive optimization. Storm Reply uses AWS-native services such as CloudWatch, AWS Config, Systems Manager, and AWS Security Hub.
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FinOps (Financial Operations) is a framework for managing and optimizing cloud spending. On AWS, this includes: cost transparency through Cost Explorer and tagging strategies, instance rightsizing, use of Savings Plans and Reserved Instances, identification of unused resources, and automation of cost controls. Storm Reply offers FinOps as a Service as part of its managed services portfolio.
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Security Operations on AWS encompasses the continuous monitoring and response to security incidents in cloud infrastructure. This includes: threat detection with Amazon GuardDuty, compliance monitoring with AWS Security Hub and AWS Config, log analysis with Amazon CloudWatch, and Security Information and Event Management (SIEM). Storm Reply operates Security Operations as a managed service with defined SLAs.
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The transition into managed service occurs in three phases: Discovery (inventory of the existing AWS environment, documentation, risk assessment), Onboarding (building the monitoring infrastructure, integration into toolchain and communication channels, definition of SLAs and escalation processes), and Run (ongoing operations with monthly service reviews and continuous optimization).
Ready for Managed Cloud Services?
Our MSP experts analyze your AWS environment and develop a tailored managed services proposal with defined SLAs and immediately measurable value.
Request MSP AdvisoryDeepen Your Knowledge
Practical expertise, analyses, and perspectives from our cloud experts.
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